Leisure Interactive LLC ratings, reviews and complaints - Money Transfer Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Leisure Interactive LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We've designed self-serve, web-enabled software solutions that make it easy for businesses to market themselves, transact online commerce with consumers, and increase operational efficiency.

Primary Contact:	Gary Pace (President)
Business Started:	5/27/2005
Social:

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Licensing

Companies that receive and transmit, or transfer, monies, payments, or stored values are required to be licensed or registered as a Money Transmitter with the CA Department of Business Oversight (DBO. To verify the status of this company's Money Transmitter license or registration, please contact the CA DBO at www.dbo.ca.gov or by calling (866) 275-2677.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

In California, businesses receiving money or monetary value for transmission within or outside the US must obtain a money transmitter license in California, whether the transmissions are physically in the state, or with, to or from persons located in California. According to California laws and regulations, Money Transmitters are required to be licensed with the CA Department of Business Oversight (DBO). Money Transmitters are required to forward all monies received for transmission within 10 days after receiving that money and are also required to provide customers with a DBO-compliant receipt and Right to Refund disclosure to be included with receipt.

For more information on the laws, regulations, and licensing of Money Transmitters, please visit the CA Department of Business Oversight website at www.dbo.ca.gov/Licensees/money_transmitters.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

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ReservationFriend.com

Websites:

Contacts:

Customer Service

David McKnight (COO)

Leslee Xu (VP Development)

Ron Medenwald

Other Categories:

Other Travel and Moving Services

Data Processing Service

Addresses:

1855 West Katella Avenue Suite 350, Orange, CA, 92867

Reputation Report

Leisure Interactive LLC

Complaints and Resolutions

Other Information