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Reputation Report

8491 Sunset Blvd. Suite #514
West Hollywood, CA 90069
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(800) 518-4209

Company Rating

B

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege the company fails to provide loans, or issue refunds when loans are not funded. Most complainants allege they sent processing fees along with their first month payment after assuming the loan was funded. However, customers later learned that no actual loan existed, and then received proposals for a long term re-payment plan. The company responds to a few complaints by either providing partial refunds, or by stating that proposals were sent to the complainant's creditors. Other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Life Line Credit Services closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is offering debt consolidation.

Primary Contact:
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with company's offering debt negotiation services is that clients are instructed by the company or its affiliates, not to pay creditors and instead, to make payment to them. The company then disburses the funds, or stores the money in a trust account until they believe they have enough money to offer a cash settlement, which may take several years. In the meantime, the client's credit is likely to be adversely affected, interest and other charges will continue to accrue on the accounts, and creditors may proceed with collection actions including lawsuits. Also, if creditors do accept less than the entire balance, the amount forgiven constitutes taxable income. We believe that since this company is paying the debts or transferring the money of consumers, it may be required to post bonds and be licensed with the California Department of Corporations as a Prorator. To verify registration, call (213) 576-7514. Companies that advertise the availability of loans in exchange for an advance payment are required by law, to register with the Attorney General and post a $100,000 bond. Even if registered, it is unlawful to collect payments in advance of performing services. This company has not complied with this law. To verify registration requirements contact the Attorney General by calling (916) 322-3360.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Lifelinecreditservices

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.