Listing Connection Nationwide, Inc. ratings, reviews and complaints - Advertising Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complainants allege misrepresentation concerning probable sales leads or referrals associated with advertising contracts. Clients complain they receive no leads or referrals as a result of thier advertising contracts. All complainants contend, that once the company collects the fees for running the ads, they are unable to contact the company. Complainants allege the company's phone is answered by a voice mail system only, calls are not returned, and e-mails are not addressed.

The company responds to complaints by refusing to make an adjustment or issue a refund. They contend that they fullfilled their contractural obligation to the client by running the ads as agreed, claiming no guarantees are made concerning leads. In some cases the company submitted various invoices as proof that ads had actually ran. Complainants are not satisfied with the explanation.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Listing Connection Nationwide, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing real estate referral services.

Primary Contact:	Mike Cleray (General Manager/ Owner)
Business Started:	1/1/1989
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company offers advertising services to real estate agents. The company claims to provide advertising services that are broadcast on cable TV and network television stations displaying a toll free number for potential customers to call to obtain realty services. Leads or referrals generated by the commercials are provided to participating realtors.

We urge caution! This company's contract states that all fees associated with the contract are "earned upon receipt." There are no refund provisions, and there are no guarantees that any leads will be provided. The company contends they have fullfilled their agreement by running the commercials. Make sure you read and understand all contract terms and provisions before making a buying decision. Generally there are no 3 day cool off periods to cancel contracts for business to business transactions. Read before you sign.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Listing Connection.com, Inc.

Websites:
There are no additional web sites.

Contacts:

Blanca Fernandez (Office Manager)

Other Categories:

Rental Vacancy Listing Service

Reputation Report

Listing Connection Nationwide, Inc.

Complaints and Resolutions

Other Information