Complaints for Listing Connection Nationwide, Inc. in Simi Valley, CA

45 West Easy Street Suite 22
Simi Valley, CA 93065 | Get Directions

(805) 522-2500

http://www.listingconnection.c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Complainants allege misrepresentation concerning probable sales leads or referrals associated with advertising contracts. Clients complain they receive no leads or referrals as a result of thier advertising contracts. All complainants contend, that once the company collects the fees for running the ads, they are unable to contact the company. Complainants allege the company's phone is answered by a voice mail system only, calls are not returned, and e-mails are not addressed.

The company responds to complaints by refusing to make an adjustment or issue a refund. They contend that they fullfilled their contractural obligation to the client by running the ads as agreed, claiming no guarantees are made concerning leads. In some cases the company submitted various invoices as proof that ads had actually ran. Complainants are not satisfied with the explanation.

Complaint Closing Statistics

0 complaints against Listing Connection Nationwide, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Listing Connection Nationwide, Inc. complaints