41 inquiries | Directory Guide Publishers
(800) 777-4126
http://www.localbusinessyp.com
Monday thru Friday 9:00 am - 5:00 pm ESTOnline 24-7
Company Rating
C
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Businesses allege they are contacted by Local Business Yellow Pages with an offer for discounted advertising services. The company records the conversation and later sends an invoice of over $600 for a premium listing package for a listing on their directory. The businesses that are solicited claim they never authorized services and have difficulty having the invoices voided and having the company cease collections. The solicited businesses also allege the recordings of their solicitation calls are manipulated or edited to make it appear that the business accepted the offer of service.
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Company Info
Local Business Yellow Pages provides internet directory services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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Business owners are routinely victimized by "yellow page" scams via phone, email, fax, and snail mail solicitations. Due to increasingly available online resources, it is becoming easier and more cost effective than ever for scam promoters to solicit businesses for alternative yellow page directories. These alternative directories often are not widely distributed, may not be published at all, or the business listing may not be added to an online directory. Businesses are being deceived into paying for what they erroneously believe to be their usual Yellow Pages ad or an online listing and end up with nothing. The best way to protect your business is to make sure everyone who answers calls at your business is educated on how these types of fraudulent and deceptive transactions work. Designate a person, or team to direct these inquiries and solicitations to. Make a list of the companies your business regularly uses for directory services, office supplies, and other recurring expenses so they are aware of who is authorized to provide these services. Obtain a report on the company soliciting you by checking with www.businessconsumeralliance.org. Contact your local Yellow Page publisher or Yellow Pages Publishers Association to learn if it is associated with the company that is soliciting your business. If you receive an invoice from an unauthorized company, ensure that your company has a way that your payment department can verify you really ordered the advertisement before they pay for it. Do not pay for services that have not been authorized.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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