5 inquiries | Air Conditioning & Heating Contractors
(210) 504-1600
https://loyalhomeservices.com/
Company Rating
B
Customer Reviews
based on 1 review.
Write Review
View Customer Reviews
Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
I want to report his business to the public and let the public be aware of scammers!
Mr. Jonathan from Loyal Home Services was provided to me through American Home Shield. Not only was he extremely rude with me but also my elderly mother who is legally blind. I work two jobs and have to have my mother relate things to me as I her. Mr. Jonathan told me my AC was a problem of a module and motor issue and told me it was not of wear and tear but the "act of God." He said AHS would not cover the cost and he would fix the issue for only $2800.00. I knew that didn't pass the common sense test. He 1st told me that AHS didn't have my phone number and he couldn't reach me. I called this "professional " 2xs in one day and left messages and also text. He told me I didn't have to state my phone number to him when I was giving him my phone number. And I quote" it's apparent I have your phone number ma'am I talking to you right now!" My mother said he was rude and unfriendly and he was in a hurry to leave. This man is not a professional at all. The information that AHS and USAA needed from him was the diagnosis of the issue with the ac and the cost. I texted and called Mr. Jonathan several times. I even texted him that as soon as he could send me that information for the insurance companies I would be out of his life. I just needed that paperwork so my mother and I could get some answers and relief. My mother is legally blind this man just disregarded her and was rude to her. Other vendors stated it's wear and tear not the act of God. It's not both the motor and module.
Read More
BCA's Summary and Analysis:
We have received no complaints against this company.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
This company's business is air conditioning & heating contractors.
Is this Your Business? Claim Business
Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More
Interested in Loyal Home Services? Contact them directly!
Request Quote
Licensing
Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:There are no additional DBAs.
Websites:There are no additional web sites.
Contacts:There are no additional contacts.
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile