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Lucky Towing

  32 inquiries |
Automobile Towing Services

120 Tule Lake Road South
Tacoma, WA 98444
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(253) 537-8700

Company Rating

D

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/4/2020

Absolutely horrible people.

Absolutely horrible people, of these people tow your car, They just end up yelling at you, cussing at you, when you tell them you can't afford there prices, they offer no way to stop the bleeding with a storage yard, ya know. The storage yard they own. no way to pay and send it to a scarp yard if there's no title, and the car doesn't run. they won't lien the car until auction day, and they cleverly put auction at over a month away, even though they could lien the car at 20 days, but for some reason they claim they can't lien it till auction day so good luck paying the 3 grand it's gonna cost. Cause if you can't pay 636$ after they tow it, than you can definitely pay the 3 grand right? and even if you just want to work with them to stop the bleeding, or figure out a way to stop yourself from getting a ticket, they hang up on you and cuss you more. They won't even send your car to a scarp yard for you, if it doesn't run. So they want you to pay for there tow, pay for there storage fees, then pay for ANOTHER tow so they ( or someone else I guess) can send it. They would honestly love to sit and watch you suffer rather than work with you. they condescend you and tell you to f* off. Absolutely disgusting behavior. I believe they are being predatory against those less fortunate and leave no room to help those people struggling to pay, making it almost impossible to pay there prices.

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Complaints and Resolutions

Total Amount in Dispute:
$408.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

1 complaints against Lucky Towing closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

This company's business is providing automobile towing services.

Primary Contact: Robert Davis (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Lucky Transport

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.