MAAK Enterprises

This company markets and distributes a variety of pet products acting as a third party processer for payments made on the sight and claim responsibility for shipping refunds and some warranty issues. Although the company lists a local address products are actually shipped from Austrailia. Because this company's products are shipped from a foreign country they may not meet the USA's EPA standards of labeling or packaging. The EPA and the products' manufacturer consider these foreign shipments as counterfeit product sales. ~~The EPA cautions pet owners that counterfeiters have repackaged certain quantities of product that may have mislabeled dosages inadequate safety precautions or other incorrect labeling. For instance this company sells Frontline and Frontline Plus Flea and Tick products. Consumers who have purchased FRONTLINE from a source other than a veterinarian and/or who have concerns regarding the product’s authenticity can go to www.FRONTLINE.com/epa and click through product images that will show how to identify authentic packaged product. ~~In general there are some simple ways to visually identify authentic packaged product. Inside the box the FRONTLINE product is contained in a foil blister pack that holds the individual product applicators. In the genuine product packaged for the US this blister pack is labeled with instructions to use scissors to open the foil or to lift and remove the plastic tab to expose the foil. Conversely counterfeit packaged product contains no such instructions.~~Visually the back of the US packaging blister pack holding the product applicators is black and white; counterfeit packaging may contain orange-colored bars on the back of the blister pack and may include foreign language such as the words "usage veterinaire." To further identify the differences in packaging pet owners are encouraged to visit www.FRONTLINE.com/epa. ~~Anyone with questions or concerns about the authenticity of their FRONTLINE product should return it to the place of purchase. For further information see below for product and packaging photographs and instructions or call the Merial Consumer Response Center at 1-888-846-2340.~~Other product manufacturers may have similar sights available to customers. If any doubts on the authenticity of your product we suggest calling the manufacturer to verify authenticity.