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Madness Autoworks

349 inquiries |
Automobile Parts and Supplies Retail

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2716 Dawson Avenue
Signal Hill, CA 90755 | Get Directions

(888) 993-7552

http://madnessautoworks.com

Mon-Fri: 9am - 6pm Sat: 9am - 4pm Sun: Closed

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/24/2020 jessica z.

Unprofessional

I place an order for two items on December 11, 2020. My order was not shipped until the 17th and I was NEVER contacted that one of my items was not available. I had to log into my account to find out. I check on the item that supposed to have shipped first class from Texas on the 17th and it's STILL in Texas and was told 3 day shipping. This is the WORST company ever and so unprofessional. Who knows when my other item will ever ship they sure don't keep you posted on anything. PATHETIC!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Madness Autoworks closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Madness Autoworks is a shop specializing in customizing your vehicle. Custom wheels, window tint, stereo installation and other performance features.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 267456
Status: Delinquent

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

500 MADNESS

Websites:
There are no additional web sites.

Contacts:

Boris Tilim

Rachel Mills (Owner)

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