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MCT Group, Inc.

592 inquiries |
Collection Agencies

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PO Box 7748
Torrance, CA 90504 | Get Directions

(800) 622-2242

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/19/2020 Odin O.

Rude and very mean. Scanners. 1 star for luck of better option.

This group are very mean and rude and can't get their product anyway. Try never to fall in their hands. One of the biggest scammer of Los Angeles. They are unprofessional and unethical. Could talk nice in the phone depends on their best interest, and stub in the back. Once they file something against you, they get their way. It is one way flow. Never try it to call and negotiate. It will go nowhere. Just file bankruptcy and stick it to them so they will get nothing. Big zippo money. I'm looking forward for them to file their and go out of business. I was sure it is going to happen in the COVID-19. Slam of the world. I'm going to report them to 1. Best Bureau Businesses & consumer report. When they fall, they will drop big time.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against MCT Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

MCT Group Inc. offers collection services.

Primary Contact:	Dan Mathews (President)
Business Started:	3/1/1990
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

George Andrews (Vice President)

Fran Censullo (Vice President)

Phil McFall (President)

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