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Meda-Care Transportation Inc

15 inquiries |
Transportation Service

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270 Northland Blvd., Suite 227
Cincinnati, OH 45246 | Get Directions

(513) 521-4799

http://www.medacaretransportat...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/20/2022 Gail J.

Unsafe practices!!

There have been multiple times where they have not shown up to pick me up either from home or for work. Or they have made me late for my job. This has been a continuing thing for months. When I call them they are very rude to me and they hang up on me or get an attitude. A week ago the driver put me in the Van She buckled my chair down but she didn't tighten it, so my chair tilted forward and she kept driving. Today I got on the van late to work and my pick up time was 8:15, I sent them a email about this so they were aware of it. They responded to the email, they came at 8 o'clock and did not call me so they left me sitting out here in the rain and said they were going to pick me up until 10 o'clock. This has been a ongoing. Also, one of the drivers were texting and watching videos while they were driving me. Add another person in the Van to work that is not OK. I do not feel safe in that Van going back-and-forth to work. The bottom I shared a video of the driver texting and watching videos while he was transporting me in another climb I am not willing to continue to get on this Van if I don't feel safe with the transportation. Shut them down for unsafe practices.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Meda-Care Transportation Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing transportation services.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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