Medicredit, Inc. ratings, reviews and complaints - Other Financial Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege various billing disputes invoices are sent after payment has been received difficulty contacting company or receiving return calls failure to refund overpayments and accounts are sent to collections after being paid by the customers insurance. The company responds to some complaints by waiving fees adjusting balances ceasing collection efforts and providing refunds. One complaint remains unresolved meaning the customer is not satisfied with the company's response. Some complaints are unanswered.

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Complaint Closing Statistics

0 complaints against Medicredit, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business provides financing for medical procedures and physician referral services.

Primary Contact:	Elizabeth Darden (Compliance Specialist)
Business Started:	8/19/1999
Social:

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Licensing

California Department of Business Oversight

Verified License

License Number: 6036490
Status: Not Found

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company resides outside of our service area. Please forward all complaints to :~BBB of E. Missouri & S. Illinois ~WWW: http://stlouis.bbb.org ~Email: [email protected] ~Phone: (314)645-3300 ~Fax: (314)645-2666 ~15 Sunnen Drive Ste. 107 ~Saint Louis MO 60206

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

The Outsource Group

At-NeedCredit

Cogent Financial Group

M C F H S

MediCredit

Websites:
There are no additional web sites.