254 inquiries | Online Retailers
(626) 912-0668
http://www.meritline.com
Monday - Friday:8:30 am - 5:30 pm PST
Company Rating
AAA
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N/A
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege difficulty obtaining refunds for returned merchandise and delays in delivery. Some complainants allege rebates are not honored and dissatisfaction with ordered products that are defective or did not work. Others allege difficulty reaching company personnel to obtain information on order status cancellation procedures technical support or refund inquires. A few complainants allege dissatisfaction with having to pay shipping costs or restocking fees to return products.~~The company responds to complaints by issuing refunds or credits canceling orders shipping merchandise and issuing rebates. In some cases rebates were denied because the customer failed to submit all required documents. In a few cases the company advised customers that their refund policy clearly discloses all shipping costs are non-refundable. The policy also indicated returns must be submitted within 30 days for a refund and a restocking fee will be assessed.
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Company Info
Meritline offers a wide array of products such as: electronics, gaming consoles, gadgets, cell phone accessories, gaming accessories, watches, ink toner cartridges, home decor, and more.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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