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Mid-Iowa Towing

  43 inquiries |
Automobile Towing Services

109 East 28th Street
Des Moines, IA 50317
| Get Directions

(515) 265-6195

http://midiowatowing.net

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/26/2021

He shouldn't be allowed to tow for the city. At best, his website doesn't allow negative reviews. Only positive "testimonials." The way he operates i

I was in an accident sat April 17th 2021 in Altoona, IA. The Altoona pd set up the tow through mid-iowa towing. I was from outa town 2.5 hours from home. Called Sunday at 2:20 pm to set up an appt to get my personal belongings from my vehicle so I wouldn't have to make a special trip back because my car was totaled. The owner said a driver would be there in 45 to meet me(3:05) I got there at 2:50. Still with my two boys 12 and 6. No one showed. He ignored 5 phone calls I started making at 330, when he was 25 min late. After contacting the Altoona pd, they contacted him directly and told me he'd be another 20-25 min. Which by now it was about 4 pm already. So by 430 I called and this time he answered and started cussing me out, told me to just go home. He was busy etc. Said if I could wait 25 more min someone would be there. I waited till 515 and finally left. I had Thurs 22nd off and drove back to get my belongings. I had left a review on his website Detailing what had happened. I walk in Thurs morning and he immediately started yelling about the review I left. Threatened to kill me if I didn't pay the 411.00 dollar storage fee, or get out of his office. Said he'd throw me out, and Threatened to kill me again. Said I couldn't get my belongings until my car was off his property. The verbal abuse was more extensive, I called the police. They arrived and said they couldn't really do anything. I left and went to where my insurance company had my car moved to and got my things.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Mid-Iowa Towing closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is providing towing services.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Mid Iowa Towing

Websites:
There are no additional web sites.

Contacts:

Wes Penney (Owner)

Other Categories:

Addresses: