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Model Quality Introductions, Inc.

  387 inquiries |
Dating Services

9595 Wilshire Blvd. Suite 309
Beverly Hills, CA 90212
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(866) 663-3574

http://www.modelqualityintrodu...

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Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

One complainant alleges that the company switched him to another agency Debra Winkler Personal Search without his consent and he viewed that agency as not of the same caliber as MQI. Another customer complained that the company would not honor the $14,000 contract, unless he paid the remaining $10,000 in cash.

The company responded to one complaint by advising that the customer was not accepted because he failed to comply with their request for him to make improvements in his appearance and the customer was issued a refund. In the other case the company responded by stating that the consumer was not complaining about the quality of their service, but how to pay for it. According to the customer, the company offered to rescind the contract but he would lose his deposit.

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Complaint Closing Statistics

0 complaints against Model Quality Introductions, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Model Quality Introductions, Inc. specializes in a personal search agency, providing individualized matchmaking services to single, gentlemen seeking a partner.

Primary Contact: Craig Donaldson (President)
Business Started: 5/16/2001
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California Law requires dating service contracts must be in writing, and you must be given a copy of the contract at the time you sign it. The contract may not provide for payments or financing on your part for more than two years. It must provide that if you die, become disabled (unless your disability is expected to continue for fewer than six months), or move more than 50 miles and cannot transfer your contract to a comparable service there, you our your estate may discontinue the payments you are making. If you prepaid the charges, you, or your estate is entitled to a pro rata refund. This same law also provides a cooling off period during which you may cancel dating service contracts. The contract must be accompanied by a cancellation form. Cancellations must be postmarked by midnight of the third day after the contract was signed. We suggest sending your cancellation by certified mail to obtain proof of receipt.

You should be aware that California allows dating services to charge fees for various services upon cancellation; there is no restriction as to the percentage of the contract price or the types of fees covered. We recommend that you make sure you understand exactly what services your contract provides for before you sign. Don’t succumb to high pressure sales, and don’t rely on verbal claims of successful matches and satisfied clients.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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M Q I

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