Find a reputable business?

Reputation Report

Money Matters

59 inquiries |
Title Loans

File Complaint

1554 Temple Avenue North
Fayette , AL 35565 | Get Directions

(205) 932-1588

http://moneymatterslending.com

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2021 Allen H.

Well I'll start with 2-3 months ago my sister had a car loan with them and went and paid $3,000 on the loan to get the car and to help my sister out and it was only supposed to have a little more than $400 left, they told me I was signing a receipt but they lied and illegally refinanced it without my sister's consent or signature. Since then my sister made monthly payments. Monday the 14th of June, my sister made a payment of $125 which was due on the 15th and they took the payment off what owed leaving $595, like they should, but I sent my sister the next payment (because I have the vehicle) which was $116 and she went ahead and paid the extra payment and they refinanced it, AGAIN, and without her permission and now it went back up to $621. Which in turn made the $116 nule and void. There are numerous of complaints posted on this place. Google this one and see for yourself. This place namely the woman who runs it have been scamming with this scheme. And I have snapshots of the receipts.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Money Matters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is title loans.

Primary Contact:
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Money Matters ?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile