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Moorehead Family Dentistry

124 inquiries |
Dental Office

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10427 Kenwood Road
Cincinnati, OH 45242 | Get Directions

(513) 984-3817

http://mooreheaddentistry.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/21/2021 Troy S.

I had a dental appt and I was turned away because I was a little late to the appt. I let them know and they still couldn't see me. I wanted to reschedule my appt and they said no. This company is very unprofessional and I recommend anybody going to that office location in Blue Ash should reconsidered. They were very unfriendly in trying to help. I have been going to that dental office for the last two years. I Have never been late. I was only 15 min and they said they couldn't see or rescheduled me. This place shouldn't even be in business treating customers like that.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Moorehead Family Dentistry closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is dental office.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

California law requires all practicing Dentists to obtain licensing and register with the Dental Board of California. The goal of the Board is to ensure only qualified persons are providing dental care to California citizens. The Board accomplishes this goal by licensure of only those persons who have demonstrated the necessary knowledge and skill to practice dentistry safely.

For the most up-to-date information on this license, you can call toll free (877) 729-7789 or call (916) 263-2300, you can email
dentalboard@dca.ca.gov or visit the website, www.dbc.ca.gov/verification/license_verification.shtml.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Phil Michael (COO/General Manager)

Diane Feichtner (Office Manager)

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