165 inquiries | Buying Clubs
(800) 544-3738
Company Rating
BB
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Some complainants allege they incurr an annual charge of $134.00 which is charged to their credit cards or debited from bank accounts without their knowledge or authorization. Other complainants allege they agreed to Privacy Plus services in the past, have since cancelled, and are charged regardless. Some people claim they attempt to cancel, however the company does not acknowledge receipt of their cancellation. In a few cases, complainants are enrolled for services with this company, complain that they are unable to access their credit report on the company's website. The company responds to some complaints by issuing refunds and cancelling accounts. The company contends that the customers enrolled in a 30 day risk free trial membership and clicked yes, agreeing to the terms and conditions. After acceptance of the membership, customers were mailed a link to the online membership materials, which re-states the terms of the program and explains all features. Most complaints remain unanswered.
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Company Info
This company's business is providing credit history information.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
We routinely advise that you check your bank and credit card statement each month for charges or debits that seem unfamiliar. If you determine that a debit or charge in question is unauthorized, take immediate steps to dispute the amount. Your card issuer, or bank will investigate your claim and charge back the amount to the company if they determine your complaint is valid.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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