200 inquiries | Commercial Products Wholesale and Distributor
(818) 295-2800
Company Rating
AAA
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BCA's Summary and Analysis:
Distributor complaints allege difficulty obtaining refunds for unsold inventory. The company responds to most complaints by providing explanation of their refund policies, issuing credits, or partial credits. Some complaints are closed as disputed. Complainants are not always satisfied with the company's response. Other complaints remain unanswered. The company has advised us that the terms of their distributorship agreement clearly states merchandise cannot be returned for credit for 180 days. According to the company, the time period is to assure the distributor has allowed ample time to determine marketability of the product. A 25% restocking fee is charged for any returns.
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Company Info
This company's business is selling merchandise to retailers.
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Licensing
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