National Earning ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company falsely advertises in newspapers for different types of employment opportunities ranging from office to computer work with various earning claims, or make verbal representations guaranteeing work. However, when the customers call the company, they are asked to pay $69.95 for a work at home package with a list of companies looking for employers. Some customers claim the companies were unaware they were listed, were not hiring, and phone numbers were disconnected or reached personal residences. Other complainants allege the company failed to provide refunds upon request, customer service representative were rude and failure to deliver.

The company responds to some complaints by explaining that the product must be returned for a refund and upon receipt of the product a refund will be issued on the same day. All educational products come with a 90 day unconditional refund policy and all calls are recorded. In other cases, the company states refunds were issued, or requested proof of charges. A few customers disputed the response that a refund was issued because they only received a partial refund, or none at all.

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Complaint Closing Statistics

0 complaints against National Earning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is work at home offer for data entry for insurance companies and requires an upfront fee of $70.00.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We advise against sending money to companies making these kind of offers. Most advertise on the Internet, via email, or in the help wanted sections of newspapers and other publications. The companies placing the ads are not hiring anyone. Their actual business is deceptive advertising designed to entice the public to send fees to get started. Addresses given are usually mail drops, advertised phone numbers reach recordings and calls are not returned, and no local phone numbers are listed. Most work-at-home companies advertise in states other than where they are located so as to avoid prosecution.

Complaints about other companies engaging in similar types of businesses generally allege that once money is sent, respondents fail to receive the promised employment. Some complain that the company does nothing more than advise them to place the same kind of ad in their own local papers. In other cases, customers receive nothing from the company. Most of these offers are made in conjunction with a money-back guarantee, but our experience is that few customers are able to obtain refunds despite the guarantee.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Reputation Report

National Earning

Complaints and Resolutions

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