Nationwide Annuity Leads ratings, reviews and complaints - Insurance Consultants

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation concerning the quality and availability of leads, and diifficulty obtaining refunds on pre-paid accounts when no services are provided. Customers complain, the company fails to provide qualified leads as agreed. Some clients report receiving leads, however the leads or appointments set do not comply with requested specifications pre-determined by purchasers. Other complainants allege that upon arriving at appointments the potential client had no knowledge of their appointment, and refused entry. Most complainants request refunds.

The company generally responds to complaints by disputing the allegations, and denying refund requests. As an alternative resolution, the company offers to provide new leads to replace the initial unsatisfactory listings. Most complainants refused the offer based on their past experience with the company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Nationwide Annuity Leads closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is providing insurance leads to agents.

Primary Contact:	Robert Goldsmith (Owner)
Business Started:	8/23/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Nationwide Insurance Leads

Websites:
There are no additional web sites.

Contacts:

Robbie Goldsmith

Reputation Report

Nationwide Annuity Leads

Complaints and Resolutions

Other Information