Complaints for Nationwide Annuity Leads in Los Angeles, CA

10008 National Blvd. Suite 202
Los Angeles, CA 90034 | Get Directions

(562) 491-1991

http://www.nationwideannuityle...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation concerning the quality and availability of leads, and diifficulty obtaining refunds on pre-paid accounts when no services are provided. Customers complain, the company fails to provide qualified leads as agreed. Some clients report receiving leads, however the leads or appointments set do not comply with requested specifications pre-determined by purchasers. Other complainants allege that upon arriving at appointments the potential client had no knowledge of their appointment, and refused entry. Most complainants request refunds.

The company generally responds to complaints by disputing the allegations, and denying refund requests. As an alternative resolution, the company offers to provide new leads to replace the initial unsatisfactory listings. Most complainants refused the offer based on their past experience with the company.

Complaint Closing Statistics

0 complaints against Nationwide Annuity Leads closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Nationwide Annuity Leads complaints