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Nationwide Coin & Bullion Reserve, Inc

 Member | 1,906 inquiries |
Gold, Silver, and Platinum Dealers

2000 South Dairy Ashford Street #170
Houston, TX 77077
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(877) 817-1220

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Customer Reviews

based on 14 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information


Proud member since 07/18/2018
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 10/17/2019

I just don't trust these guys...

To all of you who might be apprehensive about buying is my story about contacting Nationwide. So they sent me a mailer offering to sell me up to ten 1/10 ounce gold Eagles for $130 each or $1300 for ten (one ounce) with free shipping and no extra cost. Now a little history about me. I bought over a million dollars in gold from another bullion company and had bullion shipped to me and put in my vault in the big city. Problem is the guy running the company ran off with $25 million in customer's bullion and yes almost $500k of mine. As you might understand, I am very wary now and am checking out different bullion sales companies before making another big mistake. I recently sold some rental property because I think real estate is going down and gold will be going up. I am sitting on about $700k and am looking at where to buy more bullion. So I called Nationwide when I got the come-on reservation flyer and a guy actually answered after hours and talked with me. I gave him my reservation number and he looked it up and said gee I don't see an expiration date on that reservation. That was great as the properties hadn't sold yet and I was watching the markets. Yesterday I called in with my reservation number and I get another guy. He says the reservation has expired. I ask if they will honor it anyway. NO is the answer BUT he can sell me the same products for a good price. Hmmm. So when I called again today I had the actual promotional flyer in front of me and spoke to a manager. Now neither of the recent people I spoke with could actually be considered friendly. This guy points out some fine print and by golly he tells me where to look and yes it had expired. No big deal really because we are just talking one ounce of gold. So I make up my mind not to go with these guys and tell the manager I was considering making a large purchase and he says that he hears that from a lot of people. So I say let's not waste any more of each other's time and end the call. OK, so actually they were right and the first guy I originally talked to, who I thought was the owner, misinformed me about the expiration. The manager was right. I was wrong. But it was the attitude and tone that he gave me that turned me off. The guys I talked to elsewhere were pretty darn friendly (especially K****) but I later called another online dealer and talked to a sales associate there. She set me up with an account - one that I can access on line (not true with Nationwide) and we talked prices, markups and fees. I am not putting all my eggs in one basket and am not buying everything I want all at once. We came up with an original purchase of around $25,000 with both gold and silver bullion in various denominations. I can just wire the funds. I will see how this goes before buying more. They also have free shipping and I did not find any shipping delays or complications in the reviews I read for them. You might want to try Nationwide. I don't trust them!

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Complaints and Resolutions

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that while the company did respond to the one complaint brought to the company’s attention, the response did not address the complainant’s allegations.

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Complaint Closing Statistics

1 complaints against Nationwide Coin & Bullion Reserve, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Nationwide Coin & Bullion Reserve is a gold and precious metals dealer.

Primary Contact: Donald Fogo (Compliance Director)
Business Started: 2/4/2009
About Nationwide Coin & Bullion Reserve, Inc

Nationwide Coin and Bullion Reserve is one of the nation's leading precious metal firms that handles both U.S. Government and foreign issued coins. With over 100 years of combined experience in the precious metals industry, our account executives are more than qualified to lead clients into a highly profitable position in gold, silver, and platinum. Nationwide Coin's top priority is to see that our valued clients receive industry-leading ROIs (return on investment) in their precious metals portfolios. It's what we do best. Over the years, our clients have seen enormous financial gains by utilizing Nationwide Coin's expert knowledge and advice. Clients use our win-win acquisition techniques to best position themselves in this rapidly growing sector of investment. Worldwide financial threats and instability are on the rise. The need to diversify monetary holdings has never been greater. Contact Nationwide Coin to find out more about a wide range of precious metal financial products.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

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Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Gina Wells (CFO)
Turner M. Jones (Chief Operations Officer)