Nationwide Financial Consulting ratings, reviews and complaints - Loan Modifications Advance Fee

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they paid this company $750 to obtain a loan modification or a forensic loan audit but the company failed to provide services as agreed. Customers also complain they are unable to obtain refunds despite the "Money Back Guarantee" offered by the company. Most recent complainants report that they are unable to reach the company and the company does not respond to emails letters or calls.

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Complaint Closing Statistics

0 complaints against Nationwide Financial Consulting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing forensic loan audits.

Primary Contact:	Chris Pennington (Owner)
Business Started:	N/A
Social:

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Licensing

As of our last verification this company was not registered as a forclosure consultant with the California Attorney General as required for their industry. By law all individuals and businesses offering mortgage-foreclosure consulting loan-modification and foreclosure-assistance services must register with the State Attorney General and post a $100 000 bond. For more information to file a complaint or to check registration requirements consumers can call 1-800-952-5225 or visit the website at http://ag.ca.gov/loanmod/index.php.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Individuals and businesses who offer forensic loan audits use inflated and misleading claims to convince homeowners to pay up-front fees for services that produce no actual foreclosure relief. Homeowners are encouraged to pay for an audit of their mortgage loan file to determine their lender's compliance with state and federal mortgage-lending laws. This audit is pitched to homeowners as a tool they can use to gain leverage and speed up the loan-modification process. ~~In truth there is no evidence or statistical data to support claims that forensic loan audits-even if performed by a licensed legitimate and trained auditor mortgage professional or lawyer-will help homeowners obtain loan modifications or provide any other foreclosure relief. ~~By law all individuals and businesses offering mortgage-foreclosure consulting loan-modification and foreclosure-assistance services must register with the State Attorney General and post a $100 000 bond. It is also illegal for loan-modification consultants and businesses to charge up-front fees for their services. . All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.~~Effective October 2009 in California it is illegal to collect any fees regardless of the form for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.~~HUD approved housing counseling agencies are exempt from this law.~

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

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Reputation Report

Nationwide Financial Consulting

Complaints and Resolutions

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