Complaints for Nationwide Financial Consulting in Huntington Beach, CA

4952 Warner Avenue Suite 100
Huntington Beach, CA 92649 | Get Directions

(714) 377-9777

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they paid this company $750 to obtain a loan modification or a forensic loan audit but the company failed to provide services as agreed. Customers also complain they are unable to obtain refunds despite the "Money Back Guarantee" offered by the company. Most recent complainants report that they are unable to reach the company and the company does not respond to emails letters or calls.

Complaint Closing Statistics

0 complaints against Nationwide Financial Consulting closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Nationwide Financial Consulting complaints