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Nayab Wellness Center

264 inquiries |
X Ray Laboratories

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210 West Main Street Suite 104
Tustin, CA 92780 | Get Directions

(714) 832-1212

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/26/2013 Paul B.

Complete Scam - They continued charging my credit card after ceasing services

I found this company by Groupon, and it was for 2 massages at a decent price. Before I could get my massages, they made me take x-ray exams and then the doctor on staff, who is also a chiropractor, said that I was in dire medical need of "adjustments" or my spine could be permanently damaged. I was very skeptical and just wanted to get my massages, but agreed to just try a few adjustment sessions out and play it by ear. They made me sign a waiver and after a few months of it not working, I told them I wanted to cease the charges and services. They have continued to charge my card $225 every month afterwards and are producing a bogus contract that I did not sign saying that I owe them this money for a year even if I'm not there! You've got to be kidding me. This place is a total scam - Beware of Dr. Laila Nayab and Lupe, the two women who run this scam organization.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Nayab Wellness Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Company's nature of business is providing X Ray services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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