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Home Duct and Air Filtration System Cleaning Contractors Ocean Air Care, Inc.

Ocean Air Care, Inc.

  204 inquiries |
Duct and Air Filtration System Cleaning Contractors |   Business Alert

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21781 Ventura Blvd., Suite 544
Woodland Hills, CA 91367 | Get Directions

(877) 505-5757

http://www.oceanaircare.com

Company Rating

F

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants generally allege that company representatives use false advertising and deceptive sales practices to pressure them to purchase questionable costly additional services. Customers complain the company uses bait and switch advertising to entice customers to call for services based on the advertised $44.95 price but find that final costs are far in excess of the original advertised amount. Some complainants report that technicians advise customers that additional services are necessary due to safety and health concerns such as asbestos mold or bacteria contaminations. One complainant reportd she was advised that she would have to pay $1500 for asbestos removal however further testing by an independent company revealed that there was no asbestos in her home. ~~The company responded to a few complaints by explaining their refund policies or by indicating that recommendations made regarding safety or health hazards are optional for customers. The company generally did not address the issues of high pressure scare tactics misrepresentation false advertising or bait and switch practices.

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Complaint Closing Statistics

0 complaints against Ocean Air Care, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing air duct cleaning services, such as; air filtration cleaning and duct installation and replacement.

Primary Contact: Tom Williams (Primary Contact)
Business Started: 1/15/2008
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 909100
Status: Expired

As of our verification date this company was licensed by the State Contractor's Board to perform the following services General Building Contractor; Warm-Air Heating Ventilating and Air Conditioning Contractor services under CSLB license # 909100. Our office was unable to verify certification to perform asbestos abatement services. Per California laws contractors may not engage in asbestos-related work which involves 100 square feet or more of surface area of asbestos containing materials unless the qualifier for the license passes an asbestos certification examination. No asbestos certification examination is required for contractors involved with the installation maintenance and repair of asbestos cement pipe or sheets vinyl asbestos floor materials or asbestos bituminous or resinous materials. ~~For the most up to date licensing information consumers may want to contact the CSLB directly by calling 800 321-CSLB or visit their website at www.cslb.ca.gov.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The BBB advises consumers to check credentials carefully when selecting a duct cleaning service. Everyday throughout the United States unethical duct cleaning contractors prey on unsuspecting homeowners by using bait and switch advertising. They advertise cheap prices-with no intention whatsoever of actually delivering on this offer. Instead they use it just to get in the door where they will resort to using scare tactics to pressure homeowners into agreeing to high priced services that in some cases are unnecessary. Some of the scare tactics used might include dire warnings of health or safety risks or threats of exposure to city or county authorities for failure to remove toxins. In some cases “technicians” may actually be commission based “salesmen” without the proper training or certifications to actually understand the cleaning process they are selling.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources
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Additional Info

DBAs:

Ocean Air

Websites:
There are no additional web sites.

Contacts:

Henry Hans Kulp (RMO)
Omry "Ray" Ben-Gis (CEO/President)

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Addresses:

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