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Olivet International, Inc.

342 inquiries |
Luggage Retail

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11015 Hopkins Street
Mira Loma, CA 91752 | Get Directions

(800) 856-9119

http://www.olivetintl.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/18/2022 Linda S.

We are exposed to fiberglass particles all over out bodies including, eyes, ears nose, mouth and throats.

My twin daughter both 10 years old, myself as well as our puppy were all injured after putting up out Target Sun Squad Children's Tent. We are exposed to fiberglass particles all over out bodies including, eyes, ears nose, mouth and throats. My daughter who has asthma had difficulty breathing and needed her inhaler. Sun squad has ignored my calls for any help in this situation. I've attempted to call and email with still no response. I've asked to be put in touch with their legal team and was emailed a travel claim form that references to lost luggage?? Unbelievable the lack of attention or support to this matter which resulted in 3 people and a 6 month old puppy being exposed to and covered in Fiberglass particles. I've let Olivet know of these i juries and still have not responded to me. Beyond cruel. I plan to file a civil suit against Olivet for their lack of competence and attention to my families injuries.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Olivet International, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Olivet International, Inc., Offers products such as; Softside Luggage, Hardside Luggage, Backpacks, Outdoor Products, Casual Luggage, Apparel, Handbags & Accessories.

Primary Contact:	Denise Lucio (Customer Service Manager)
Business Started:	2/6/1984
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

William Moon (President)

Addresses:

2805 South Reservoir Street, Pomona, CA, 91766

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