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Om Imports, Inc.

704 inquiries |
Importers Wholesale

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17510 South Broadway Street, Suite A
Gardena, CA 90248 | Get Directions

(800) 858-8677

http://omimports.com

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/20/2019 Julie L.

Great products, great company, excellent customer service

As a business owner myself, I try to always give excellent customer service myself. So when you recognize that you are getting it as a customer it cant go unnoticed. Not only do they have excellent products, I was taken care of immediately over the phone by a gentleman that handled me and the situation so professionally. And he did what he said, and I received an email confirmation too!! Thanks so much! Loyal customer from now on! Highly recommend this company to everyone!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Om Imports, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is direct importer of incense, incense holder, candle, candle holder, mortar and pestle, windchime, belly dance jewelry, belly dance clothing, tapestry, bedspread, hip scarf, and more.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Om Imports

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

17308 South Broadway Street, Gardena, CA, 90248

First Name:

Last Name:

Email Address:

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