Online Trading Academy ratings, reviews and complaints - Other Financial Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Online Trading Academy closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The world leader in professional education for traders who want to succeed in any market, and any asset class. Mission Statement: Transforming lives worldwide through exceptional trading and investing education.

Primary Contact:	Eyal Shachar (CEO)
Business Started:	3/18/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Newport Exchange Holdings, Inc.

OTA Franchise Corporation

NEH Services, Inc.

Websites:

Contacts:

Ted Paul (Contact)

Steve Albin (Vice President of Operations)

Karmen Fishman (Administrative Assistant)

Samuel Seiden (Cheif Trading Strategist)

Darren Kimoto

Other Categories:

Miscellaneous Business Opportunities

Vocational Training via Mentoring

Stock Trading Systems

Addresses:

18004 Sky Park Circle Suite 140, Irvine, CA, 92614

Reputation Report

Online Trading Academy

Complaints and Resolutions

Other Information