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Optima Tax Relief, LLC

 Member | 13,017 inquiries |
Tax Negotiator

6 Hutton Centre Drive, Suite 300
Santa Ana, CA 92707
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(800) 536-0734

http://www.optimataxrelief.com

Monday-Saturday: 7:00 AM-6:00 PM

Company Rating

A

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Customer Reviews

based on 1018 reviews.

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Complaint Experience

94%

Complaint Resolution Index (CRI)

72 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 06/18/2012
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 7/17/2023

Optima tax is nothing but a scam

They lure you in with a salesperson who knows nothing about taxes, just to get your money. Then they stall for a year so they can do your next years taxes and hope they can find some money. When that doesn't work they offer you $350 to sign an agreement not to disparage the company. When you tell them you'll file a complaint with the BBB they laugh and say they don't care they'll just say they did offer you a $350 refund. Then they set up a payment plan with the irs that anyone could easily do themselves. I paid Optima 3k and after a year with interest and penalties from the IRS I owed roughly 2k more than when i contacted Optima in the first place. There are plenty of fake positive reviews online, read the negative ones- they all say the exact same thing- those are the ones to pay attention to

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Complaints and Resolutions

Total Amount in Dispute:
$574,943.00

Total Amount Settled:
$0.00

Complaint Experience

94%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

72 complaints against Optima Tax Relief, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
1 Making a partial refund
50 Agreed to make an adjustment
4 Refusing to make an adjustment
17 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Optima Tax Relief is a full service Tax Resolution firm that can handle almost any IRS or State Tax Issue. Our Tax Professionals offer Tax Consultation, Tax Resolution, Tax Preparation & Compliance, and Tax Settlment/Negotiation Services.

Primary Contact: Inquiry Department
Business Started: 6/2/2010
Social:
About Optima Tax Relief, LLC

The Optima Tax relief team has had one vision since inception – to help Americans nationwide deal with the aggressive collection policies of the State/IRS tax agencies. As we know, tax issues can create great stress, depression, and anxiety. It can seem overwhelming when an individual tries to take on these collection agencies by themselves while being at risk of garnishments or property seizures. Optima Tax Relief puts its experience to work, understands how to deal with these issues, and takes the burden away from you.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Tax Relief Partners
Taxes to Zero

Websites:
There are no additional web sites.

Contacts:

Michael Wenkart (Tax Attorney)
Alex Edens (Vice President of Customer Care)
David King (CEO)
Eric Huxtable (Dispute Resolution Manager)
Harry Langenberg (Managing Partner)

Other Categories:

Addresses: