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1018 recent reviews
Optima Tax Relief, LLC
Posted on 7/17/2023
Optima tax is nothing but a scam
They lure you in with a salesperson who knows nothing about taxes, just to get your money. Then they stall for a year so they can do your next years taxes and hope they can find some money. When that doesn't work they offer you $350 to sign an agreement not to disparage the company. When you tell them you'll file a complaint with the BBB they laugh and say they don't care they'll just say they did offer you a $350 refund. Then they set up a payment plan with the irs that anyone could easily do themselves. I paid Optima 3k and after a year with interest and penalties from the IRS I owed roughly 2k more than when i contacted Optima in the first place. There are plenty of fake positive reviews online, read the negative ones- they all say the exact same thing- those are the ones to pay attention to
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Business responded on 7/18/2023
We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.
Posted on 1/6/2022
Thank you optima tax relief
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Business responded on 1/6/2022
Thank you for choosing Optima to assist you with your tax needs! We wish you well moving forward.
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