P. C., Inc. ratings, reviews and complaints - Accountants Referral Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complaint on file alleges the company collected $3500, for re-roofing and to rubberize a garage, but failed to complete the contracted work. The consumer alleges the roof was left with sinkholes that the company failed to correct and the garage work was never performed. The complaint further alleges, after accepting full payment, the company refuses to return to complete the work, make repairs or to refund the $3500. To date, the complaint remains unanswered.

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Complaint Closing Statistics

0 complaints against P. C., Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing various types of business services including the sale of automobiles to dealerships, machinery sale and repair (gears & hydraulics), order and delivery of furniture, and rental of their own personal property.

Primary Contact:	Paul Clark (CFO)
Business Started:	6/30/1990
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company is required to have a contractor's license and post the required bond with the California Contractor's State License Board. As of June 10, 2004, we could find no evidence of licensure. To verify license status you may call the Board at 1-800-824-CSLB, or visit their website at www.cslb.ca.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

PC Tool

Clark's Furniture

Emmanuel Construction

Emmanuel Roofing

P C Inc.

Websites:
There are no additional web sites.