Find a reputable business?

Reputation Report

PA Auto World

153 inquiries |
Used Car Dealers

File Complaint

7826 Bristol Pike
Levittown, PA 19057-5108 | Get Directions

http://www.paautoworld.com

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

2 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/15/2022 Peter H.

Shady

Found the vehicle I was looking for on their lot. I contacted them with a sense of urgency seeing how the current market situation for heavy duty trucks is absolutely crazy right now. Once I finally got a response from the dealership and we had the financial end of it approved. I made the 3 hour trip to the dealership to find the truck was in bad conditions. The photos were staged to avoid showing the obvious problems. Shame on me for believing this salesman verbal confirmation that the truck didn't have rust issues. The truck bed had holes through it, the windshield wiper blade was ziptied to the wiper arm. The truck still had weeds and tall grass hanging out of the fender wells like someone drove it threw the field. No inspection, the shocks were rusted through, the driver seat control panel fell off when I got in it for a test drive. The list goes on, but when I talked to the salesman about negotiating the price they took the keys to the vehicle locked it and walked into their and closed the door. Very unprofessional and an extremely Shady.

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$8,000.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

2 complaints against PA Auto World closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

This company's nature of business is a used car dealership.

Primary Contact:	Owner
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in PA Auto World?
Contact them directly!

Request Quote

Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile