132 inquiries | Collectibles
(909) 444-7660
Company Rating
AAA
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Complaint Experience
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege that Picasso lithographs purchased from the company were not authentic, or that signatures on prints taken to art professionals were said to be questionable or not authentic. Complainants also allege that artwork purchased was appraised for considerably less than the purchase price, the company failed to deliver merchandise as agreed, or that the customer was unable to reach the company to facilitate returns, refunds or exchanges.The company responded to one complaint by asking the customer to provide documentation on the purchase. The response did not address the complainants’ allegations, and was referred back to the company for reconsideration.
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Company Info
This company's business is selling and marketing collectibles.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
If considering investing in art, get professional advice from an authority on the subject, such as an art appraiser or museum curator, before purchasing any work of art attributed to a well-known artist. In addition, ask the seller for specific information about the art, such as the edition size, the type of print (such as lithograph, etching, silk screen, or woodcut), the year of publication, and the printer/publisher--all of which will help an expert evaluate the work. California law requires the dealer to give you such information.Be cautious when solicited by phone to purchase art. It is very difficult for consumers to gauge the value and authenticity of a work of art or the credentials of an art firm by telephone. Even a trial examination period or a money-back guarantee may not protect you. Many consumers have found that once they agree to examine a piece of art and give out their credit card number, it is nearly impossible to get their money back. Be skeptical of authenticity claims. Some fraudulent companies typically distribute "certificates of authenticity" and other documentation that are meaningless. Authenticating documents or certificates are only as reliable as the firm that backs them. And some companies may refer you to "art appraisers" who are being paid by the firm peddling the fraudulent art. Be suspicious of promises of great investment returns and high pressure sales tactics. Ask yourself: if this offer is so good, why is a total stranger making the effort to sell me this investment?
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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