523 inquiries | Office Supplies - Sale by Deceptive Telemarketing
(800) 320-1299
http://www.packagedata.com
Monday - Friday 7:00am-1:00pm
Company Rating
F
Customer Reviews
based on 1 review.
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
one less thing to worry about
I was referred to Package Data for my massive printing needs. I like talking to a real person. Having no idea what I needed the customer service rep asked me questions to know what would best fit. She was patient and never got impatient. I had so much on my plate that Gail's knowledge was welcome. She gave me the most cost effective way to go at a reasonable price lasting longer than most cartridges. I got my order the next day and that paved the way for me to worry about all the other stuff. Thanks Gail for walking me thru it. I'll be back.
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BCA's Summary and Analysis:
Complainants allege deceptive sales practices. Businesses complain they receive office products unsolicited, or that company representatives make calls to their employees misrepresenting that they are the company's regular supplier. The company responds to complaints by apologizing for miscommunications, and by agreeing to pick up unwanted merchandise at their expense and by removing the complainant from their customer list.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
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Company Info
Serving businesses and individuals since 1993, Package Data Services offers high quality printing and paper products; including toner & ink for all printers and copiers, as well as financial industry supplies. Products include toner cartridges, ribb
Interested in Package Data Services, Inc.? Contact them directly!
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Fraudulent telemarketers often claim that an order was placed and verified by someone else within a company. Before you accept, or pay for, any merchandise that arrives under less-than-clear circumstances, protect yourself by insisting on proof that an order was placed. If no proof is provided, offer to return the merchandise at no cost to you. Give them a specific and reasonable amount of time (30 days, etc.) to pick up the merchandise. Tell the sellers that you reserve the right to keep the merchandise or dispose of it after the specified time has passed. Under federal law, you are entitled to regard unordered merchandise sent through the U.S. mail as a free gift. The same law makes it illegal to mail bills for such unordered merchandise. If you do not wish to pay for unsolicited merchandise, you have three options. In each case, by law, you have no obligation to the sender. If you have not opened the package, you may mark it """"Return to Sender,"""" and the Postal Service will return it with no additional postage charged to you. If you open the package and don't like what you find, you may throw it away; or, if you like what you find, you may keep it for free. In this instance, """"finders-keepers"""" applies unconditionally. If unordered merchandise arrives by private delivery, do not accept the shipment. If you have already accepted the shipment, send the shipper a certified letter with return receipt requested, demanding proof of your order. If there is no valid proof, inform the sender that unless the merchandise is picked up within 30 days, you will dispose of it. By giving the sender an opportunity to recover the merchandise, you invalidate any claim that you accepted an offer of sale merely by keeping the shipment. If an invoice for the unordered merchandise arrives, withhold payment and do not use the merchandise. If the firm fails to respond to your letter, or if the sender threatens you with legal action, contact an attorney and your state attorney general's office.Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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