Paid Shopping Network ratings, reviews and complaints - Miscellaneous Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege the company fails to honor their money back guarantee. After paying the required fees, complainants report they are denied access to the Members Area of the website and are unable to receive any services. Complainants who attempt to contact the company by email, reportedly receive no response. One complainant alleges receiving spam e-mail from the company. The company responded to the spam email complaint by removing the customer's information from their database and to the others by providing a refunds.

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Complaint Closing Statistics

0 complaints against Paid Shopping Network closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is is offering a lifetime membership providing information on how to become a full or part-time mystery shopper for a $19.99 advance fee.

Primary Contact:	Jose Martinez (Owner)
Business Started:	N/A
Social:

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Licensing

California law requires companies offering these plans to register with the California Attorney General. If the seller makes such representations, he/she must obtain a bond in an amount ranging from $50,000 to $300,000 or deposit the same amount of money into a trust account. To verify registration and bonding, contact the California Attorney General by calling toll free (800) 952-5225 or (916) 322-3360.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company advertises for people to shop for and evaluate products. According to the company's promotional literature, respondents apply for positions as shoppers who make purchases to assess a store's customer service. After paying fees, respondents receive access to the Members Area of the website, which is supposed to provide information on how to apply for and obtain a job as a mystery shopper. According to the company's website, they offer a 30-day money back guarantee, no questions asked. This firm does NOT hire anyone; respondants must search for their own work. Marketing and research firms pay shoppers to shop and evaluate their shopping experiences. They do not require you to pay for the privilege of working for them. If interested in working as a shopper, we suggest you check with larger department stores or marketing research firms in your area.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

PayMe2Shop

RBMailSource.com

Websites:

Contacts:

Owner

Addresses:

1158 26th Street Suite 597, Santa Monica, CA, 90403

2120 Colorado Avenue Suite 300, Santa Monica, CA, 90404

Reputation Report

Paid Shopping Network

Complaints and Resolutions

Other Information