Complaints for Paid Shopping Network in Los Angeles, CA

6060 Center Drive Suite 300
Los Angeles, CA 90045 | Get Directions

(310) 247-7930

http://www.paidshoppingnetwork...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege the company fails to honor their money back guarantee. After paying the required fees, complainants report they are denied access to the Members Area of the website and are unable to receive any services. Complainants who attempt to contact the company by email, reportedly receive no response. One complainant alleges receiving spam e-mail from the company. The company responded to the spam email complaint by removing the customer's information from their database and to the others by providing a refunds.

Complaint Closing Statistics

0 complaints against Paid Shopping Network closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Paid Shopping Network complaints