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Pedrino Home Remodeling

312 inquiries |
General Building Contractors

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12124 California Street
Yucaipa, CA 92399 | Get Directions

(909) 797-4263

http://www.pedrinohomeremodeli...

Monday-Saturday 9:00 a.m.-5:00 p.m.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/25/2019 Crystal P.

Terrible Product, Terrible workmanship, Terrible customer service!!!

Cant believe these guys are still in business. They do horrible work. Fast talkers but don't deliver. We had all of our windows and doors replaced by this company about 5 years ago. They used Greenworld windows and they have got to be the worst product ever made. They do come with a lifetime warranty and let me tell you, you're gonna need it!!! Every single window pane has been replaced and some have been replaced more than once because of failure of the Low E gas causing foggy glass and or mold. The sliding glass doors are difficult to open and the product looks terrible! If I could give them a zero I would. I am having all of the windows replaced with a much better product by a company who stands by their name and PRIDES themselves with excellent customer service. Please do your homework before you hire this company to do ANYTHING!! Wish we would have been more diligent!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pedrino Home Remodeling closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Pedrino Home Remodeling is a full service window, door and textured coating company servicing all of Southern California. Roof installation is also available.

Primary Contact:	William Thomas Pedrino (Sole Owner)
Business Started:	5/20/1999
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Licensing

California State Contractors License Board

Verified License

License Number: 974173
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Terri Pedrino (Partner)

Other Categories:

Glass and Window Glazing Contractor

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