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Pendocs

  416 inquiries |
Online Retailers

5655 Centennial Center Blvd
Las Vegas, NV 89149
| Get Directions

(202) 951-7017

http://www.pendocs.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/8/2021

My money has been returned by PayPal. I simply want to warn other consumers about this business. It is fraudulent.

On 9/8, I purchased a Barbie Dreamhouse,for 49.00, from Pendocs.com. I received a UPS tracking number that said it was delivered the very next day, which it wasn't. The UPS number showed it was delivered but had odd information like an unknown person's name and a weight of three pounds (this is a 3ft x 4ft dollhouse that would weigh much more). I requested an investigation by UPS. They confirmed the item was never delivered. Assuming the issue was with UPS, I ordered the dollhouse a second time on 10/4 only to have the exact problem occur again. UPS confirmed the item was never delivered despite what looked like a real tracking number. PayPal also investigated and refunded my money when Pendocs would not contact them with any information or to make the transaction right. Consumers should NOT trust this business. The low prices lure buyers in but the items are never shipped. They are even capable of using legitimate appearing UPS tracking numbers (although the tracking reveals unknown names, businesses, item weights, etc.). The PayPal transactions even have odd names on them and not Pendocs. The business will not respond to emails, at all, from the buyer, UPS, PayPal, etc.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pendocs closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is online retailers.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.