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Perfect Air

139 inquiries |
Air Conditioning & Heating Contractors

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13048 Day Street C-103
Moreno Valley, CA 92553 | Get Directions

(951) 442-4825

http://www.yourperfectair.com

Monday - Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 5:00 pm
Sunday: Emergency Only

Company Rating

AAA

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Customer Reviews

based on 5 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/10/2018 jeff f.

customer service poor

I bought a 975 dollar unit and the heat is bad loud buzzing feel like it could burn my house down . I bought it online and they say I need to find a receipt really they can send it to my house but not look up shipping info so now I have to figure out there mess. they should have tested before they sent to me just hope my house doesn't burn down . this company sucks...….

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Perfect Air closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Perfect Air specializes in installation, repair, service and maintenance on all makes and models. Residential and light commercial work, as well as furnace repair/replacement and duct work.

Primary Contact:	Edgar Verdin (Owner)
Business Started:	5/7/2012
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 972661
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Perfect Air Heating & Air Conditioning

Websites:

http://www.perfectair28.weebly.com

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 8056, Moreno Valley, CA, 92552

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