Performance Capital Management, LLC ratings, reviews and complaints - Collection Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Some complainants allege that the company attempted to collect a debt not owed or not belonging to them. A few complained that the company continued telephonic collection efforts after the complainant requested that the communications cease. The company responds to most complaints by explaining or providing documentation, showing proof of purchase of existing debt from the original creditors, discontinuing collection efforts, closing accounts, and reporting appropriate information to credit agencies.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Performance Capital Management, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is purchasing debts owing to other companies and collecting on them.

Primary Contact:	William Constantino (Compliance Office)
Business Started:	1/1/1993
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Performance Capital Management, LLC?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

If you have received a dunning communication on a debt which is unfamiliar to you, take time to check your records. Ask the compamy to provide satisfactory evidence of the amount in question before paying. The FTC's Fair Debt Collection Practices Act protects consumers from unfair debt collection by requiring the collector to verify upon request, any debt which is disputed. If the collection agency is unable to provide proof, you are not required to pay.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Other Financial Services

Addresses:

P.O. Box 5017 , Buena Park, CA, 90622

Reputation Report

Performance Capital Management, LLC

Complaints and Resolutions

Other Information