Complaints for Performance Capital Management, LLC in Buena Park, CA

7001 Village Drive Suite 255
Buena Park, CA 90621 | Get Directions

(800) 757-7700

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Some complainants allege that the company attempted to collect a debt not owed or not belonging to them. A few complained that the company continued telephonic collection efforts after the complainant requested that the communications cease. The company responds to most complaints by explaining or providing documentation, showing proof of purchase of existing debt from the original creditors, discontinuing collection efforts, closing accounts, and reporting appropriate information to credit agencies.

Complaint Closing Statistics

0 complaints against Performance Capital Management, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Performance Capital Management, LLC complaints