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Planet Doggiewood

  35 inquiries |
Pet Grooming Services

22 Lehigh Street
Macungie, PA 18062-1318
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(610) 966-1400

Monday - Friday 8:00am - 4:00pm

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/3/2016

Friendly, kind & caring

I was recommended to Planet Doggiewood by a neighbor after my dog was treated poorly by another groomer. The staff there is very kind, friendly and loving to not only myself, but treated my dog like their own. My dog is a troubled unfriendly doggy, he can be very upset and mean towards people. There groomer took the time to open their schedule so they can have one on one time with him. Needless to say after 4 yrs of horrible grooms typically his face never getting groomed, she called me 3 hrs later happily telling me he was all done and did great and I could come get him. Upon arriving I had pictured him looking horrible as he had many times before from the other grooming shop. As to my surprise, he looked amazing!! The groomer told me she sat on the floor with him for a while, let him get to know her and the shop before grooming him. She took her time while grooming and when he would get upset about something she would stop and give him a moment and do something else. Needless to say I was amazed to hear, she ended up grooming him on her lap, cause that is where he felt safe. There is no other grooming shop that would ever go that extra mile. And for the first time, "Buddy" was so happy, he even gave her kisses before we left. I had never seen him so kind with anyone, except myself. I would recommend them highly, especially to anyone that has a "troubled" pet, like Buddy. It's amazing what a little kind hearted time can do.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Planet Doggiewood closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Planet Doggiewood provides dog and cat grooming services.

Primary Contact: Valerie Knauss (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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