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PLS Check Cashers

34 inquiries |
Check Cashing Service

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2234 Forest Avenue
Staten Island, NY 10303 | Get Directions

(718) 273-1133

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/9/2024 Rachael D.

Poor customer service!!

I had gone to cash a check today, and was attacked verbally by another woman customer, due to unprofessional service from the staff at the Staten Island location . If you check the cameras you'll see what took place. I also asked five times what is it that you need clarification for, and the women said don't worry about it, and I waited a longer time for no apparent reason. The end result was me the customer, having to call the company, and giving the customer service PLS woman the phone, so she can verify. It was a very traumatic situation for me, and a compromising situation. I did receive the money above. This is more of a service complaint……. Not money, I also called the (855) 85-My -PLS and was hung up on, by the black women staff members as well, due to bring unprofessional… Fire every customer service member that was involved. If it was up to me they get no star ……. Location 2234 Forest Avenue, Staten Island, New York, 10313. Date 08/07/2024 Time 04:01:32 PM CSR:TP

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against PLS Check Cashers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is check cashing service.

Primary Contact:	General Manager
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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