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Plumbline Services

139 inquiries |
Plumbing Contractors

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7000 South Potomac Street
Centennial, CO 80112 | Get Directions

(303) 436-2525

http://www.plumblineservices.c...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/16/2018 Mary Lou A.

They did not show up for an appointment and treated me rudely.

I called Plumbine for service on my furnace close to a month ago. The appointment was today 11-15-2018 between 9:00 a.m. to 1:00 p.m. At 2:00 I called to see what was up. The operator said they called at 9:00 and the phone rang and rang. I told her it was a lie as I was home and no call on my Caller ID. She could send someone out to check my phone to see that there was no calls from their Company. She said I'm sorry someone called. I said why did they not call back again. No answer from her. She said they can residual another call. I can't wait another 30 days. I said I'm filing a complaint. Complaining dept. and hung up. I just what them to honest about what they did not do and waiting close to month for appointment is bad business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Plumbline Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing plumbing, heating, cooling, & electrical services.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Air Conditioning & Heating Contractors

Electric Contractors

Addresses:

5980 West 59th Avenue, Arvada, CO, 80003

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