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Popeyes# 10540

  47 inquiries |
Fast Food Restaurants

237 Market Street
Paterson, NJ 07505
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(862) 239-9754

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/27/2022

Poor customer service!!

I went to order and the employee was very rude has no customer service ethics. I order 8pc nuggets with Mac and cheese and she went on to tell me what kind of sauce they had and I choose barbecue she gave me my drinks and when I ask for a straw she told me I had to wait for my meals. When I got my meal she gave me fries instead of the mac and cheese .I brought her the fries and explained that it was mac and cheese then she told me no that I ordered fries and that it was 50 cents more I explained to her that I ordered mac and cheese and showed her my receipt she never apologized for the misunderstanding then my husband asked her for the barbecue sauce cause she never gave it to me and she said there was none after she had offered it to me when I ordered. I dine in and as we sat at the table we continued to see her have a problem with every customer she attended. One customer even asked for her name so she can make a complaint. We then told her that she should be working there cause she was very rude then she continued to argue with me and my husband .I had explained to her that she gave poor customer service she was not please and continued to yell at us as we walked out and followed us outside. I wouldn't like her to get fired cause times are hard now to be without a job, but they should give her some training or maybe even change her position where she not dealing with the customer.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Popeyes# 10540 closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact: Management
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
There are no additional contacts.