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Showing 1 recent review for Popeyes# 10540
Most Recent Oldest
Posted on 1/27/2022
Poor customer service!!
I went to order and the employee was very rude has no customer service ethics. I order 8pc nuggets with Mac and cheese and she went on to tell me what kind of sauce they had and I choose barbecue she gave me my drinks and when I ask for a straw she told me I had to wait for my meals. When I got my meal she gave me fries instead of the mac and cheese .I brought her the fries and explained that it was mac and cheese then she told me no that I ordered fries and that it was 50 cents more I explained to her that I ordered mac and cheese and showed her my receipt she never apologized for the misunderstanding then my husband asked her for the barbecue sauce cause she never gave it to me and she said there was none after she had offered it to me when I ordered. I dine in and as we sat at the table we continued to see her have a problem with every customer she attended. One customer even asked for her name so she can make a complaint. We then told her that she should be working there cause she was very rude then she continued to argue with me and my husband .I had explained to her that she gave poor customer service she was not please and continued to yell at us as we walked out and followed us outside. I wouldn't like her to get fired cause times are hard now to be without a job, but they should give her some training or maybe even change her position where she not dealing with the customer.
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