142 inquiries | Internet Marketing Services
(818) 630-0700
Company Rating
AAA
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege the company fails to fulfill their contractual obligations, fails to honor their money back guarantee, and fails to provide refunds. Customers complain the company verbally misrepresents the terms of their contract, and that contract clauses concerning services provided, and the company’s money back guarantee are deceptively worded or misleading. In some cases, complainants report that the company falsifies traffic reports, or, that they were led to believe that the keywords they purchased would result in a specific number of customer hits on their website. Most complainants request refunds.The company responds to some complaints by disputing the allegations, denying refunds, and referring complainants back to the terms and conditions of the signed contract. In a few cases, refunds were issued. Allegations of misleading contracts and verbal misrepresentation are generally not addressed.
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Company Info
This company's business is providing internet advertising and search engine keyword services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
This company provides search engine optimization services to companies advertising their businesses on the webb. Customers claim the company sells their services by promising specific numbers of "unique visitors" to their website as a result of purchasing services. According to the company, the term, "unique visitors," does not refer to the number of visitors on the clients website, but rather the number of searches made using the "keyword" purchased by the client. According to the company, they cannot guarantee the number of people to the site. They guarantee "unique visitors," not new customers. We advise careful consideration of this offer. This company’s service relies on internet user to have downloaded their web toolbar. The rankings and keywords apply only to those web browsers who are using their toolbar while searching for products or service. Bear in mind before making a marketing investment that you will be paying for a limited audience. Read and understand all contract terms and conditions, paying special attention to cancellation and refund policies. Make sure you have a clear understanding of exactly what services will be provided. Busines to business transactions do not enjoy the same 3 Day cancellation protections provided by Federal and State law on most consumer to business transactions. You also may be able to cancel a contract if your consent to it was obtained by means of fraud, high pressure tactics, or misrepresentation. Another reason might be if the product purchased fails through at no fault of yours. If your consent to the contract was induced by the seller's fraud, or was given by mistake, under duress, menace or undue influence, you can also elect to rescind the contract. The buyer also has a right to rescind a contract when the contract is unlawful for causes which do not appear in its terms or conditions.The provisions on rescission, also applies when the right to rescind is conferred under another statute, the California Unconscionability Law. A court has the power to refuse to enforce a contract or a clause in a contract that is deemed unconscionable.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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