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Preferred Contractors

  54 inquiries |
General Building Contractors

4147 East Townsend Avenue
Orange, CA 92867
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(714) 572-9383

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Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/27/2013

breach of contract

We had used Preferred Contractors as I believed the owner, Mr. Swaving was an honest man. Once we paid our deposit, which was over the legal limit of 10% (unfortunately I found out too late), he more or less disappeared. It took him over 3 months to start. Once the project was started, we began to realize the imitations on his knowledge of just about every aspect of his business.  I will say his masons are good at what they do. I felt that I had to push every step of the way to get the job done. Once the bulk of the job was done(many weeks longer than expected) and he collected the bulk of his money, Jack about vanished. I had to pursue for many months to get him to finish numerous loose ends. In addition to that he owed us a large credit that has never been paid. Unfortunately, we will be forced to sue him as he will no longer respond to any calls, texts or emails. It now makes sense why he doesn't have voice mail! I just hope we do not have any long term problems with the work done. I strongly caution anyone seriously considering using this guy.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Preferred Contractors closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Preferred Contractors specializes in renovations, pools, spas, and landscape architecture services.

Primary Contact: Jack A. Swaving (Sole Owner)
Business Started: 2/9/1978
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 350770
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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There are no additional DBAs.

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